FAQ and Policy

Do we have Puppies now/soon?

Yes, we have listed puppies currently available and not reserved. You can make your choice, fill out and submit the form that follows to reserve a puppy after talking with us

Do you offer refunds?

If something should happen to your puppy when you have a deposit placed on it, we would let you pick another available puppy or you can use it to reserve a future puppy on an upcoming litter. Otherwise, you’ll simply have your deposit refunded. If however, you default or cancel and never pick up the puppy your deposit will then be used to help locate a new home for the puppy. We try our best to be fair and make allowances or give refunds for circumstances beyond our control.

WHAT IF MY YORKIE PUPPY ALWAYS SOILS THE CRATE?

 Are you sure he wasn’t in there for more than an hour or two? Do everything as instructed above, but instead of putting him in the crate, keep him on his leash which is tied to your belt loop (as in Step 3 above). When you have to leave the house, put him in your puppy proofed kitchen, expect a puddle or a pile when you return home, and DON’T punish him for it!

WHAT SHOULD I DO IF MY YORKIE PUPPY HAS AN "ACCIDENT''?

 Close supervision is key during his free run time, so watch for his “signs” that he has to go (sniffing, panting, circling, staring at you or the door, whining). If you don’t catch him “in the act”, just clean it up with a non-ammonia cleanser and chalk it up to not being there in time. Your pup won’t know what he did wrong! Punishing him is not only a waste of time but confusing to him and completely ineffective (See Step 3 above.) Punishing a pup for an accident also teaches him to sneak off from you when he has to go. He might even become too afraid of you to eliminate you in front of you, even when you take him outside!

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